General Terms and Conditions of fllux.shop

These General Terms and Conditions (GTC) apply to:

• the use of the service and access to this website, and
• any other related agreement or legal relationship with the provider

in a legally binding manner. Defined terms are listed in the relevant section of this document.

Users are encouraged to read this document carefully.

This website is provided by:

Fllux Store – Kirchstraße 2, 87789 Woringen, Germany

Provider’s email address: info@fllux.shop

Key Points

It is important to note that certain provisions of these GTC may only be applicable to specific categories of users, such as consumers or users not acting as consumers. Any such limitations will be expressly mentioned in each relevant clause. If no such reference is made, the clause applies to all users.

The right of withdrawal is only granted to European consumers.

Terms of Use

Unless otherwise stated, the terms listed in this section apply when accessing this website.

Specific or additional terms of use may apply under certain circumstances and will be explicitly mentioned in this document.

By using the service, users confirm that they meet the following conditions:

• Users may be consumers or business customers;
• Users can create an account

Users may sign up or create an account to use the service by providing all required data or information truthfully.

The service can also be used without signing up or creating a user account, though this may limit the availability of certain functions.

Users are responsible for keeping their access credentials secure and confidential. Therefore, users must choose a password that meets the highest security requirements available on this website.

By signing up, users agree to be responsible for any actions taken with their username and password.

Users must notify the provider immediately if they suspect that their personal information, including user accounts or credentials, has been breached, disclosed, or stolen.

Termination of User Account

User accounts may be deleted at any time by:

• Directly contacting the provider using the contact details provided in this document.

Suspension and Deletion of User Accounts

The provider reserves the right to suspend or delete user accounts at its discretion if they are deemed inappropriate, offensive, or in violation of these GTC without prior notice.

The suspension or deletion of user accounts does not entitle users to compensation, indemnity, or reimbursement.

Suspension or deletion of accounts due to user violations does not release users from any payment obligations.

Content Available on This Website

Unless otherwise specified or clearly recognizable, all content available on this website is owned by the provider or licensed to the provider.

The provider makes every effort to ensure that the content provided on this website does not violate applicable laws or third-party rights. However, it may not always be possible to achieve this result.

In such cases, users are encouraged to report any complaints using the contact details provided in this document.

Rights to Content on This Website

All rights to the content are reserved by the provider.

Users may only use the content to the extent necessary for proper use of the service or as otherwise explicitly permitted.

Users are prohibited from reproducing, downloading, distributing, modifying, translating, or publishing the content beyond the limits set forth in this document.

If expressly indicated, users may download, reproduce, or share selected content from this website for personal and non-commercial use, provided that proper copyright or proprietary notices are included.

Legal restrictions or exceptions remain unaffected.

Access to External Resources

Users may access external resources through this website that are provided by third parties. Users acknowledge and accept that the provider has no control over such resources and is not responsible for their content or availability.

The terms under which third-party resources are made available, including any usage rights, are determined by the respective third party or applicable law.

Permitted Use

This website and the service may only be used in accordance with these GTC and applicable laws.

Users are responsible for ensuring that their access to and use of the service complies with all applicable legal provisions and does not violate third-party rights.

The provider reserves the right to take appropriate measures, including denying access to the service or terminating contracts, in case of user violations of legal provisions, third-party rights, or these GTC.

Sales Conditions

Provision of Personal Data

To access or obtain certain products provided through this website, users may be required to submit personal data in accordance with the website’s data requirements.

Paid Products

Some products available on this website are paid.

Prices, terms, and other applicable conditions are described on the website.

Product Description

Prices, descriptions, and availability of products are available in the relevant sections of this website and may change without notice.

The characteristics of the selected product will be explained during the purchase process.

Purchase Process

The purchase process includes the following steps:

• The user selects the desired product and reviews their selection.
• After reviewing the product details, the user submits their order to the provider.

Placing an Order

When a user places an order, the following applies:

• A contract is formed upon order submission, obligating the user to pay the price, taxes, and any additional fees.

Prices

Users are informed of all applicable fees, taxes, and costs during the purchase process and before placing their order.

Payment Methods

Information on accepted payment methods is provided during the purchase process.

All payments are processed through third-party providers. Therefore, this website does not collect payment information, such as credit card details.

Retention of Ownership

The provider retains ownership of the products until full payment is received.

Delivery

Deliveries are made to the address provided by the user in the order summary.

Failed Delivery

The provider is not responsible for delivery errors due to inaccurate information provided by the user or for damage after the goods have been handed over to the carrier.

User Rights

Right of Withdrawal

Unless exceptions apply, European consumers have a legal right to withdraw from online contracts within a specified period (typically 14 days) without providing a reason. Specific details regarding the right of withdrawal are provided in this section.

Exercising the Right of Withdrawal

To exercise their right, users must submit a clear statement of their decision to withdraw from the contract.

Effects of Withdrawal

Users who correctly withdraw from a contract can return the goods within 30 days of receiving them. The return shipping costs will be covered by the provider, making it a free return. Upon receiving the returned goods, users will be fully refunded using the same payment method they used for the original transaction. No restocking fees will be applied.

This ensures a risk-free return process for users, with no additional charges or fees for the return and refund process.

Liability and Indemnification

The provider’s liability for damages is excluded or limited to the extent allowed by applicable law.

Users agree to indemnify the provider for any claims or demands from third parties arising from their use of the service.

Changes to the GTC

The provider reserves the right to modify these GTC at any time and will inform users appropriately of such changes.

By continuing to use the service, users accept the modified GTC.

Applicable Law

These GTC are governed by the law of the provider’s location unless a higher standard of consumer protection is provided by the user’s local laws.